Mind and Hand Associates, LLC

Margaret Andrews is the founder of Mind and Hand Associates and brings over twenty years of professional experience, both in the business world and in higher education, to the firm.  She is also Associate Dean of Management Programs at Harvard University, Division of Continuing Education, where she has responsibility for over 4,000 course takers, 500 degree candidates and 100 instructors.  In addition to directing the program, she designs and delivers customized management development programs and teaches courses in management and organizational behavior.  

Prior to launching Mind and Hand Associates, Margaret held a variety of senior management positions and conducted strategy and marketing projects in a number of industries.  From 1999-2006, Margaret was Executive Director at the MIT Sloan School of Management, where she managed the MBA program, Admissions, Student Affairs, Career Development, Marketing, Alumni Relations, and the MIT Sloan Management Review. During her tenure at MIT, applications increased over 40%, student satisfaction improved markedly, and rankings improved dramatically (e.g., to the #4 position in the BusinessWeek ranking within two years). 

She has also been the Managing Vice President for Strategy and Marketing at Eduventures and Vice President of Marketing at Putnam Investments, as well as a consultant at Mercer Management Consulting (now Oliver Wyman) and a CPA at Deloitte & Touche.

Margaret has conducted higher education work across the globe and has addressed audiences through the US, South America, Europe and Asia. She is frequently quoted on developments in the higher education market, has been interviewed in the national and international media, and presented at numerous conferences.

Margaret hails from California and has an undergraduate degree from the University of California at Berkeley. She is also a graduate of the MIT Sloan MBA Program where she was named a Seley Scholar, the highest honor at MIT Sloan. 

Marie Eiter has extensive experience in formulating strategies and developing programs in management education and leadership development. Marie currently assists business schools in evaluating the operational effectiveness of their existing executive education programs as well as in developing strategies for entering new markets.

Her recent research reports, Innovations in Curriculum Design and Emergent Practices in Program Evaluation (with Robert Halperin), provide university directors with valuable updates on state-of-the-art practices.

Marie has been a leader in the field of executive education for over 25 years. From 2001 to 2007 she was Executive Director of Executive Education at the MIT Sloan School of Management. During her tenure as Executive Director, the MIT Sloan ranking in custom executive education went from unranked to #6 in the Financial Times annual survey. During the same period revenues increased 300%. Previous to her appointment at MIT, she served as Director of Executive Education at the Tuck School of Business at Dartmouth College. Prior to her appointment at Tuck, Marie was Vice President and Manager of Executive Development for Chase Manhattan Bank for more than ten years, where she had worldwide responsibility for the development of Chase senior vice presidents and general managers.

Dr. Eiter holds a Ph.D from Columbia University in the field of Organizational Psychology. She is currently working with the National Institute for School Leadership on the development of school leaders. Her chapter Best Practices in Leadership Development: Lessons from the Best Business Schools and Corporate Universities was published in The Principal Challenge: Leading and Managing Schools in an Era of Accountability, Jossey-Bass, 2002.